C: Count to 10

A2Z-BADGE [2016]

In participation with the A to Z Blog Challenge for 2016, I’m posting about how to survive retail life with a smile, in an A to Z theme. We’ll post every day during April, except Sunday’s – when we all get time off for good behavior.

I hope you enjoy these posts about customer service with a smile. Check out some of the awesome blogs that are participating in the A to Z Challenge this year. There’s over 1700 blogs participating in the challenge, so I’m sure you’ll find some treasures in there.

Breathe and Count to 10

C: Count to 10

Our mother’s advice to our younger selves still comes in handy, as much as we hate to admit that we can hear her words echoing in our adult ears.

“Take a deep breath and count to ten.”

“Count to ten before you respond in anger.”

“Count to ten before you act rashly.”

Her words still apply today, even though we’re not fussing with our siblings, or having arguments on the playground.

Count to ten before we hit ‘send’.

Count to ten before we answer our manager’s rude request.

Count to ten before we respond in anger to the irate customer that’s been battling with us for the past five minutes.

Although, it’s probably a good idea to count quietly inside our head and not out loud – in the interest of not riling the customer, or manager, any further.

When you’re having one of ‘those days’ and you’re tempted to blast the next person that crosses you, pull up a little mom advice from years ago and try it out. Count to ten. It’s not an answer for every situation that plaques our work environment, but there are times that these three little words are worth their weight in gold.

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6 Comments (+add yours?)

  1. randommusings29
    Apr 04, 2016 @ 15:58:52

    Good advice yet again 🙂
    Debbie

    Reply

  2. Julie Valerie @Julie_Valerie
    Apr 04, 2016 @ 21:32:41

    I’m giggling – thinking about how many times my mom told me to count to 10. Such great advice. And so true. It works!

    Julie Valerie #1613 (this week) on the ever-changing A to Z Challenge list
    http://www.julievalerie.com/thesaurus-tyrannosaurus-b/

    Reply

  3. mhsusannematthews
    Apr 06, 2016 @ 21:34:56

    Love it!

    Reply

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